When to use this: adding a medicine to your catalog. Five fields matter more than the rest — get them right and billing, substitutes, GST and compliance all work by themselves.
Steps
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Open Products in the left menu and click Add Product at the top right.
On this screen, 1 is Products, 2 is Add Product, 3 searches the catalog by name, salt or manufacturer, 4 is the count-and-filter row — total products, then one chip per drug schedule and one for archived — and 5 is Tax Review, which step 5 below sends you to.
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Start from the medicine database. Type the medicine into Search Medicine Database and pick it. BitMed fills in the product name, salt composition, manufacturer, category and drug schedule for you.
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Check the name and manufacturer (2 and 4) — this is what staff will type at the counter.
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Salt & strength — the important one (3). Each salt is a chip with its strength, and + Add salt adds another for a combination medicine. Substitutes match on salt and strength, so a wrong strength here suggests the wrong alternatives at the counter.
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Drug schedule (5) — General, or H / H1 / X if it is a controlled medicine. This drives the billing warnings and the H1 register, so never leave it wrong (→ BILL-08).
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HSN & GST rate (6). These are deliberately left blank when you pick a medicine — click Get tax info to suggest them. HSN and GST rate are required before a new product can be saved. Suggested values are stored as unverified and appear in Products → Tax Review until you confirm them (→ PROD-04).
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Units & packaging (7) — the Primary Unit it sells as (Strip, Bottle, Tube…), how many are Per Pack, and the Smallest Unit you can dispense.
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Create Product (8). Stock arrives via purchases (→ PUR-03) — a new product starts at zero.
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Confirm it is there. Type part of the name into the search box; the counts above the table update with the filter.
Here 1 is the search term
alp, 2 shows the result counts have narrowed to 2 Products / 1 Schedule H1, and 3 is the new product — with its salt, manufacturer, Sch H1 badge, GST and unit all filled in. Search matches anywhere in the text, which is why Calpol also matchesalp.
Common problems
- Product doesn't come up in billing search — check spelling, or set a Short Code for the name your counter uses (→ PROD-02).
- Wrong substitutes offered — the strength was entered wrong; fix it here.
- GST Rate looks blank on an older saved product — open it and fill in the tax details. Get tax info can suggest values; review and confirm them in Tax Review. New products require HSN and GST rate before saving.
- Per Pack is editable later, and that is safe — bills record the pack size as it was at the time of sale, so changing it does not rewrite what an old bill meant.