When to use this: a chronic patient asks for "the same as last month".
Every bill you raise against a customer is kept on their profile. That list is what you read back to them when they cannot remember the name of the tablet.
Steps
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Open Customers in the left menu and search for the patient — name or phone number both work. Open their profile.
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Switch to the Purchase History tab. The bills are listed newest first, each with its bill number, date and time, a status badge and the amount.
In the picture, 1 is the Purchase History tab, 2 is the most recent bill —
PUN1-C-26-00002, 28/09/2026, Completed, ₹66.00 — and 3 is the Last Visit card, the quickest way to see whether the refill is due. -
Click the bill to open it. The bill detail view opens in place and shows exactly what they bought — product names, strengths, batches and quantities. Use the back arrow to return to the list.
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Bill it again — switch to Billing and add the same items. There is no one-click repeat; you re-add the lines, which is also your chance to check the strength is still what the doctor wants.
Good to know
- The status badge matters. Returned and partly returned bills have their corresponding status badges. Only voided bills have their amounts struck through. Check the bill's details before treating an old item as a repeat purchase; Sales uses the same badges.
- This works offline. When the counter is offline the tab reads the bills from the device, so a refill conversation does not need the internet (→ OFF-01).
- Return is offered from the bill detail view when the bill is eligible — but not on a bill this counter has not uploaded yet (→ BILL-11).
- History also answers "did I already buy this here?" and supports doctor-change returns with proof of purchase.