Settings, Users & Multi-Store

Use this guide to navigate the Settings screen in BitMed. All pharmacy configuration options are accessed from one simple menu.

Update your store's branch details, physical address, statutory Drug Licences (Forms 20/21), FSSAI licence, and device billing sessions.

Use this guide to add pharmacy staff, control what each role is allowed to do, issue PINs, and deactivate former employees.

Use this guide to update your pharmacy's official business name, contact details, and tax numbers (GSTIN & PAN).

Configure tax and round-off rules, your invoice numbering format, discount limits, and the return/refund policy — every field saves instantly.

Configure what prints on the bill — salt name, batch, HSN summary — your thermal paper width, and the scan-to-pay UPI QR on receipts.

Set up UPI payments (scan-to-pay QR, how bills finalize) and monitor offline sync and system diagnostics.

Set a default discount for each customer category — Retail, Doctor, Staff, Wholesale — so it applies automatically at billing.

Use this guide to manage multiple pharmacy branches, add new store outlets, compare store performance, and switch active store context.

Use this guide to view your BitMed subscription status, open your account billing portal, and understand the read-only data retention policy.

Control how batches are picked at billing, whether loose or strip sales are allowed, whether billing can go below zero stock, and when expiry alerts fire.

Turn on the Labels module, choose your default templates and label size, and set up internal barcode prefixes.