Payment Methods & Split Payments

When to use this guide: To accept cash, UPI QR payments, card payments, customer store credit (Khata), or a combination of multiple payment methods on a bill.

How to Accept Payment

1. Open Payment Window

Once all items are added to the bill, press F7 on your keyboard to open the Payment window.

The Payment window with the amount due marked 1, the payment methods marked 2, the amount field marked 3, and Complete & Print marked 4

In the picture above, 1 is the amount due, 2 is the row of payment methods, 3 is where you type the amount, and 4 finishes the sale. Each method also has a letter shortcut, printed under the row: C cash, U UPI, A card, R credit, S store credit.

2. Choose Payment Method

Cash (C): Enter the cash tendered by the customer. BitMed will display the exact change to return.
UPI (U): If UPI QR is enabled in your settings, a QR code is shown for the customer to scan and pay. You can record the UPI reference afterwards, then confirm.
Card (A): Enter the card payment amount and transaction reference code.
Credit (Khata) (R): Adds the bill amount to the customer's outstanding credit balance. (Requires linking a customer first via F3.)
Store Credit (S): Spends credit the customer already holds with you. This is not the same as Khata — store credit is created by a Store Credit or Adjust Against Bill return, so it is greyed out for a customer who has none.

The UPI tab with the method marked 1, the QR code marked 2, the optional reference fields marked 3, and the confirm button marked 4

In the picture above, 1 is the UPI method, 2 is the QR the customer scans, 3 is where you can record the UPI UTR / Transaction ID and Payer VPA — both optional, and only for your own reconciliation — and 4 is Confirm payment received, which you click once the money has arrived.

Split Payment (Paying with Multiple Methods)

If a customer wants to pay part in cash and part via UPI (for example, ₹54 in Cash + ₹600 via UPI on a ₹654 bill):

In the Payment window, with Cash selected, type 54 and press Enter.
Switch to UPI, type 600, and press Enter.
Once the remaining balance reaches ₹0, press F10 (or Enter) to finalize and print the bill.

The Payment window with both collected payments marked 1, the paid and settled totals marked 2, and Complete & Print marked 3

In the picture above, 1 is the Collected list — each payment is its own line, and the ✕ beside one removes just that payment. 2 shows Paid and Settled matching the bill, which is how you know nothing is outstanding, and 3 finishes the sale.

You are not limited to two methods, and the order does not matter. Keep adding payments until Settled reaches the bill total.

Frequently Asked Questions

Why is the Credit option greyed out? Credit sales require a linked customer account. Press F3 on your keyboard to attach or create a customer profile first.

How does a customer clear their past credit balance? Collecting past credit payments is done from the Customer Profile screen, not from a new sales bill.

Does payment recording work when offline? Yes! Cash, UPI, Card, and Credit transactions made while offline are saved securely on your billing computer and synced automatically when internet connectivity returns.