Printing & Reprinting Receipts

When to use this guide: To print receipts after checkout, reprint older invoices, and set up your printer settings properly.

Printing a Receipt After Checkout

When you finalize a bill (F10), the receipt preview screen displays your pharmacy header, drug license numbers, GSTIN, item details, batch numbers, expiry dates, and tax breakdown.

In the picture above, 1 is your shop header and address, 2 the GSTIN and both DL numbers, 3 each item with its batch, expiry, HSN and GST rate on the line beneath it, 4 the tax breakdown down to the round-off, and 5 the Print button.
The receipt is laid out for whichever paper size your store is set to — 80 mm, 50 mm or A4 — and sent to that printer. See receipts and printing to change it.

2 Ways to Reprint a Bill

Option 1: Reprint the Very Last Bill (Express Shortcut)

Press F6 anywhere on the billing screen. BitMed immediately reloads and prints the most recent bill generated on your terminal.

Option 2: Reprint Older Bills from Sales

Open Sales in the left menu.
Search for the bill by Bill Number, Customer Name, Mobile Number, or Date.
Click to open the bill detail and select Print Receipt.

A reprinted receipt with the window title Duplicate Receipt marked 1, the DUPLICATE stamp marked 2, the unchanged invoice number marked 3, and the Print button marked 4

A reprint is clearly marked as one. In the picture above, 1 is the window title — Duplicate Receipt, not "Receipt" — and 2 is the *** DUPLICATE *** line printed at the top of the paper itself. 3 shows the invoice number is unchanged: a reprint is the same bill, not a new one. 4 prints it.

1-Minute Printer Setup Guide

To make thermal receipts print clearly without unwanted blank margins:

In the browser print dialog:
- Printer: Select your thermal receipt printer.
- Margins: Set to None.
- Scale: Set to 100% (Actual size).
- Paper Size: Select your roll size. Printer drivers usually call the narrow roll 58mm, which is the same roll BitMed calls 50 mm.

The browser print dialog with the destination marked 1, the paper size marked 2, the margins marked 3, and the Print button marked 4

In the picture above, 1 is the Destination — pick your receipt printer, not a PDF or document app. 2 is Paper size and 3 is Margins, both under More settings, which is collapsed until you click it. 4 prints.

The dialog in this picture is still on its defaults — destination OneNote, paper Letter, margins Default — which is exactly what produces a receipt with large blank borders. Change those three before you print the first time; the browser remembers them afterwards.

Frequently Asked Questions

Why is my thermal receipt text printed cut-off or tiny? Check your browser print settings and ensure Margins are set to None and Scale is set to 100%.

Can I print receipts on standard A4 paper? Yes. Set the paper size to A4 in Settings → Receipts & Printing.