When to use this guide: At the end of every shift or business day to count the cash drawer, compare actual cash against system sales, record any discrepancy, and close the counter safely.
Steps to Close the Counter (End of Day)
Step 1: Open End of Day
From the left menu, select Billing → End of Day.
Step 2: View System Expected Totals
BitMed automatically calculates expected sales totals based on all transactions processed during the shift:
- Total Cash Collected
- Total UPI Payments
- Total Card Payments
- Total Credit Given (Khata)
- Less Cash Refunds
Step 3: Count Cash Denominations
Count the physical cash notes and coins in your cash drawer and type the count for each currency denomination:
- ₹500 × count
- ₹200 × count
- ₹100 × count
- ₹50 × count
- ₹20 × count
- ₹10 × count
- ₹5 / ₹2 / ₹1 coins
The total counted cash is calculated for you automatically.
Step 4: Compare Cash & Record Discrepancy
BitMed compares your counted cash against expected cash and displays the status:
- Exact Match (Counted cash matches expected cash perfectly)
- Excess (Physical cash is higher than system expected)
- Short (Physical cash is lower than system expected)
If there is a shortage or excess, enter an explanation note in the Shift Note field (for example, ₹20 short due to small change given).
Step 5: Save & Close Shift
Click Submit Shift Closure.
The daily summary sheet displays total bills count, gross sales, discounts given, net sales, taxes collected, and payment split.
Multi-Counter Support
If your pharmacy operates multiple billing counters, each counter operator reconciles and closes their drawer independently at the end of their shift.